Terms of service

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return the item(s) subject to the following conditions:

Return Conditions: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Time Limit: You have 14 days from the date you received your order to request a return.

Refund Processing Time: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be applied to your original method of payment within 5 to 10 business days.

For return instructions and further assistance, please send an email to michellerobertsonip@gmail.com to obtain the return address and further instructions.

Terms of Service Welcome to lay-z-spa.store! These Terms of Service govern your use of our website and services. By accessing or using lay-z-spa.store, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not access or use our services. 1. Account Registration You may need to register for an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized access to or use of your account. 2. Orders and Payment All orders placed through lay-z-spa.store are subject to our acceptance. We may refuse to accept any order for any reason. Prices for products are subject to change without notice. Payment is due at the time of order. We accept various forms of payment as indicated on our website. 3. Shipping and Delivery We will ship products to the address you provide during the ordering process. Shipping times may vary depending on your location and the availability of the product. We are not responsible for delays in shipping caused by events beyond our control. 4. Returns and Refunds Our return and refund policy is outlined separately on our website. Please refer to that policy for information on how to return a product and request a refund. 5. Intellectual Property All content on lay-z-spa.store, including text, images, logos, and software, is our property or the property of our licensors and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission. 6. User Content You may be able to submit content to lay-z-spa.store, such as reviews or comments. You retain ownership of your content, but you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and distribute your content in any form. You are responsible for your content and must ensure that it does not violate any third-party rights or applicable laws. 7. Prohibited Conduct You agree not to engage in any of the following activities: * Violating any applicable laws or regulations. * Infringing on our intellectual property rights or the intellectual property rights of others. * Posting or transmitting any harmful, offensive, or illegal content. * Interfering with the operation of lay-z-spa.store. * Attempting to gain unauthorized access to our systems or data. 8. Disclaimer of Warranties lay-z-spa.store and all content and services provided on or through our website are provided "as is" and "as available" without warranty of any kind, express or implied. We disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 9. Limitation of Liability We will not be liable for any damages of any kind arising from your use of lay-z-spa.store, including, but not limited to, direct, indirect, incidental, consequential, and punitive damages. 10. Indemnification You agree to indemnify and hold us harmless from any and all claims, damages, liabilities, costs, and expenses, including attorneys' fees, arising from your use of lay-z-spa.store or your breach of these Terms of Service. 11. Governing Law These Terms of Service shall be governed by and construed in accordance with the laws, without regard to its conflict of law provisions. 12. Changes to These Terms We may update these Terms of Service from time to time. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice. Your continued use of lay-z-spa.store after any changes constitutes your acceptance of the new Terms of Service. 13. Contact Us If you have any questions about these Terms of Service, please contact us at michellerobertsonip@gmail.com. 14. Severability If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. 15. Entire Agreement These Terms of Service constitute the entire agreement between you and us relating to your use of lay-z-spa.store.